Legal notice

Website Publisher:

LE RELAIS DE LA POSTE

RCS: 33300304400018

Registered Office: 7, Rue de Caen – 14220 THURY HARCOURT (Caen – Calvados – Normandy – France)

Credits: Toile de Com

Website created by the communication agency Toile de Com (www.toiledecom.fr).

Hosting: OVH

Acceptance of Terms of Use

Le Relais de la Poste provides information, documents, and various services on its website, subject to the terms and conditions presented in the legal notices of its website. By accessing this website, you tacitly accept these terms of use. Le Relais de la Poste reserves the right to modify these terms of use from time to time, at its sole discretion. Use of the website is subject to the most recent version of the terms of use published on the website at the time of such use. In addition, when using the services, you will be subject to any guidelines or rules posted on the website and applicable to them, which may contain terms and conditions that supplement these terms of use. All such guidelines or rules are hereby incorporated by reference into these terms of use. Failure to comply with any of these terms of use will automatically terminate your authorization to use this website.

TOURISM MEDIATOR

After contacting the relevant service (after-sales, post-trip, etc.) and if you do not receive a satisfactory response or no response within 60 days, you may contact the Tourism and Travel Mediator free of charge. Contact details and procedures for contacting them are available on their website: www.mtv.travel

Limitation of Liability

The website www.hotel-restaurant-thury.fr is used by the user at their own risk and under their sole responsibility. Le Relais de la Poste shall under no circumstances be held liable:

for any direct or indirect damage, including but not limited to loss of profits, loss of earnings, loss of customers, or loss of data, which may result from the use of the website, or conversely, from the inability to use it;
for any malfunction, unavailability of access, misuse, misconfiguration of the user’s computer, or the use of an uncommon browser by the user;
for the content of advertisements and other links or external sources accessible by the user from the website

Copyright

The information, documents, and services on this site are protected by copyright and/or intellectual property laws. Any unauthorized use of these may constitute a violation of these laws.

Except as expressly stated herein, no part of the information and documents on this site may be reproduced in any form or by any means without the prior written permission of Le Relais de la Poste.

Use of Information Contained on the Site

Unless otherwise indicated elsewhere on the site, you are authorized to view, download, and print the documents and information available on this site under the following conditions:

The documents may only be used for personal, informational, internal, and non-profit purposes.
The documents and information may not be modified in any way.
The documents and information on this site may not be distributed without the prior authorization of Le Relais de la Poste.
The copyright notices and other proprietary markings contained in the documents and information may not be modified or removed under any circumstances.
Le Relais de la Poste reserves the right to revoke permission to view, download, and print the documents and information on this site at any time.
Any use of the aforementioned rights must cease immediately upon written notice from Le Relais de la Poste.
The rights granted constitute a license and not a transfer of ownership.
The aforementioned rights concerning the viewing, downloading, and printing of documents and information offered on the site do not apply to the design or layout of the site.

Data Processing and Privacy Laws

It is hereby noted that, in accordance with Law No. 78-87 of 6 January 1978, as amended by Law No. 2004-801 of 6 August 2004, concerning data processing, data files and individual liberties, no information entered will be disclosed to any third party. You have the right to access, modify, rectify and delete your personal data (Article 34 of the French Data Protection Act). To exercise this right, please contact us.

GENERAL TERMS AND CONDITIONS OF SALE OF THE HOTEL

ARTICLE 1 – FORMATION OF THE CONTRACT AND TERMS OF SALE: The contract will only be definitively concluded after registration of a credit card number for reservations of fewer than 3 rooms and receipt of a deposit of 50% of the total cost of the stay for reservations of 3 rooms or more.

– Tourist tax collected by the municipality is extra: €1 per night per person.

– Rates and conditions may be modified without prior notice depending on market conditions and circumstances.

ARTICLE 2 – GROUP RATES: Please contact us.

ARTICLE 3 – DEPOSIT: Unless otherwise specified, a deposit of 50% of the booked services will be deducted from the final invoice.

ARTICLE 4 – CONTRACT MODIFICATION: Any modification to the contract must be requested in writing by the client. The hotel must also confirm its acceptance in writing. In case of disagreement, the hotel reserves the right to cancel the contract and, if necessary, apply the penalties indicated in Article 6.

ARTICLE 5 – ROOM AVAILABILITY: The hotel undertakes to make its rooms available to the client from 4:00 PM on the day of arrival. Rooms must be vacated by 11:00 AM on the day of departure. All reservations are held until 8:00 PM. For arrivals after this time, please notify the hotel. Due to the layout of the establishment, access for people with reduced mobility is only available in the restaurant. We regret that we are unable to accommodate people with reduced mobility in the hotel.

ARTICLE 6 – CANCELLATIONS: In the event of cancellation by the client:

– More than 5 days prior to arrival: cancellation without charge.

– Less than 5 days prior to arrival: full charge for the services associated with the stay.

– Interruption during the stay: full payment for the stay is due. In the event of cancellation by the hotel, the hotel must refund 30% of the stay.

ARTICLE 7 – NO-SHOW – CANCELLATION WITHOUT NOTICE: In the event of a no-show or cancellation without notice, the hotel reserves the right to charge the client compensation equal to the cost of the stay.

ARTICLE 8 – HOTEL OBLIGATIONS TO THE CLIENT: In the event of exceptional circumstances or force majeure, the hotel reserves the right to accommodate clients, partially or fully, in a nearby hotel of equivalent category at no extra cost. The costs associated with the transfer will be borne by the hotel, which cannot be held liable for any compensation. The hotel reserves the right to modify the product concept and the order of the initially planned program in the event of unforeseen circumstances, or to ensure the safety of participants.

ARTICLE 9 – FORCE MAJEURE: In the event of force majeure, unforeseen circumstances, or events beyond its control, the affected party must nevertheless inform the other party by all possible means in order to limit potential damages.

ARTICLE 10 – PAYMENT TERMS: Invoices are issued and payable in local currency. Unless otherwise specified, invoices are payable upon the client’s departure. If special payment terms have been granted to the client, any payment delay observed by the hotel, even on a single invoice, entitles it to:

– unilaterally cancel the special payment terms initially granted. The hotel is obligated to inform the client by registered letter with acknowledgment of receipt.

– charge the client late payment penalties based on one and a half times the legal interest rate. The client is responsible for any legal costs incurred by the hotel to recover its debts.

ARTICLE 11 – EXTRAS: Extras must be paid for at the hotel cashier’s desk by the clients.

ARTICLE 12 – MULTIPLE BOOKINGS: The client is prohibited from entering into multiple contracts for the same stay with multiple hotels. Any breach of this rule authorizes the hotel to unilaterally cancel the contract, and no compensation may be claimed by the client.

ARTICLE 13 – COMPLAINTS: Any dispute or complaint will only be considered if it is made in writing and sent by registered mail to the hotel within a maximum of 8 days after the client’s departure.

ARTICLE 14 – JURISDICTION: Any dispute that cannot be resolved amicably, relating to the validity, interpretation, or execution of this contract, will be submitted to the jurisdiction of the Court of Caen. Cancellation conditions:

The applicable cancellation conditions are those of the establishment.

If these cancellation conditions are not met, please contact the hotel directly.