Privacy policy, cookie and personal data management

This privacy policy defines and informs you of how Le Relais de la Poste uses and protects the information you provide to us, if any, when you use this website accessible at the following URL: hotel-restaurant-thury.fr.

Please note that this privacy policy may be modified or supplemented at any time by Le Relais de la Poste, in particular to comply with any legislative, regulatory, jurisprudential, or technological developments. In such a case, the date of its update will be clearly identified at the top of this policy. These modifications are binding on the User as soon as they are published online. Therefore, the User should regularly consult this privacy and cookie policy to be aware of any changes.

YOUR PERSONAL DATA

Generally, you can visit this site without providing any personal information. However, if you refuse, you may not be able to access certain features or services you have requested. Therefore, Le Relais de la Poste may, in some cases, ask you to provide your surname, first name, email address, telephone number, company, and job title. By providing this information, you expressly consent to its processing by Le Relais de la Poste for the purposes indicated in point 2 below, as well as for the purposes stated at the end of each form.

In accordance with the General Data Protection Regulation (GDPR) adopted by the European Parliament on April 14, 2016, and the French Data Protection Act of January 6, 1978, as amended, Le Relais de la Poste informs you of the following:

Data Controller Identity

The data controller is Le Relais de la Poste, whose registered office is located at 7, Rue de Caen – 14220 THURY HARCOURT.
Tel.: +33 2 31 79 72 12

Purposes of Processing

Le Relais de la Poste may process your Personal Information:

(a) to provide you with the information or services you have requested (including: responding to your questions submitted via our contact form, sending our newsletters and promotional offers); and/or

(b) to collect information that allows us to improve our Website, products, and services (including through cookies and audience measurement statistics); and/or

(c) to contact you about various events related to Le Relais de la Poste, including product updates and customer support.

Recipients

Only Le Relais de la Poste is the recipient of your Personal Information. This information, whether in individual or aggregated form, is never transmitted to any third party, with the exception of subcontractors used by Le Relais de la Poste (see point 7 below). Neither Le Relais de la Poste nor any of its subcontractors sell the personal data of visitors and users of its website.

Data Retention Period

Your Personal Information is retained by Le Relais de la Poste only for the time necessary to fulfill the purpose of its collection, as indicated in section 2 above, which shall not exceed 24 months under any circumstances.

Data Protection Rights

You have the following rights regarding your Personal Information, which you can exercise by writing to us at the postal address mentioned in section 1 or by completing the “Exercise your rights” form available on our website.

Right of access and communication of data

You have the right to access your Personal Information.

However, due to Le Relais de la Poste’s obligation to ensure the security and confidentiality of personal data processing, you are hereby informed that your request will be processed only upon proof of your identity, specifically by providing a scan of your valid identity document (if you submit your request via our dedicated online form) or a signed photocopy of your valid identity document (if you submit your request in writing).

The Post Office Relay informs you that it reserves the right to refuse requests that are clearly excessive (due to their number, repetitive nature, or systematic character).

To assist you with your request, particularly if you wish to exercise your right of access by sending a written request to the postal address mentioned in point 1, you will find a sample letter prepared by the French Data Protection Authority (the “CNIL”) at the following address: https://www.cnil.fr/fr/modele/courrier/exercer-son-droit-dacces

Right to rectification of data

Under this right, the law entitles you to request the rectification, updating, blocking, or erasure of your personal data that may be inaccurate, erroneous, incomplete, or outdated.

You can also define general and specific instructions regarding the fate of your personal data after your death. Where applicable, the heirs of a deceased person may request that the death of their loved one be taken into account and/or that the necessary updates be made.

To assist you in this process, particularly if you wish to exercise your right to rectification, either on your own behalf or on behalf of a deceased relative, by submitting a written request to the postal address mentioned in point 1, you can follow the template established by the CNIL, available at the following address: https://www.cnil.fr/fr/modele/courrier/rectifier-des-donnees-incompletes

Right to object

This right can only be exercised in one of the following two situations: when exercising this right is based on legitimate grounds, or when exercising this right aims to prevent the collected data from being used for marketing purposes.

To assist you with this process, particularly if you wish to exercise your right to object by sending a written request to the postal address indicated in point 1, you can use the specific template provided by the CNIL (French Data Protection Authority), available at the following address: https://www.cnil.fr/fr/modele/courrier/supprimer-des-informations-vous-concernant-dun-site-internet

Response Times

Le Relais de la Poste undertakes to respond to your request for access, rectification, or objection, or any other request for additional information, within a reasonable timeframe, which shall not exceed two months from the date of receipt of your request.

Protection of your data

The transmission of your personal data to our services via this website is secure, thanks to the use of an SSL certificate that encrypts your personal information during its transfer to our services. Furthermore, all internal measures are in place to guarantee the confidentiality and security of your data through authorizations and authentications of users exclusively involved in processing your personal data. These users work on secure workstations protected against viruses and unauthorized access.

In the event of an anomaly (accidental or unlawful destruction, loss, alteration, disclosure, or unauthorized access to personal data) that could pose a real risk to your rights and freedoms, the CNIL (French Data Protection Authority) and all users whose personal data has been compromised will be informed within 24 hours.

Complaint to the competent authority

If you believe that Le Relais de la Poste is not complying with its obligations regarding your Personal Information, you can file a complaint or request with the competent authority. In France, the competent authority is the CNIL, which you can contact electronically via its official website.

COOKIE POLICY

When you first visit the Le Relais de la Poste website, a banner will appear on your screen informing you that information about your browsing activity may be stored in files called “cookies.” Our cookie policy helps you better understand the measures we implement regarding browsing on our website. It informs you in particular about all the cookies present on our website, their purpose (Part I), and provides instructions on how to configure them (Part II).

General Information about Cookies on the Le Relais de la Poste Website

Le Relais de la Poste, as the publisher of this website, may place a cookie on the hard drive of your device (computer, tablet, mobile, etc.) to ensure smooth and optimal browsing on our website. “Cookies” (or tracking cookies) are small text files that allow us to recognize your computer, tablet, or mobile device in order to personalize the services we offer you.

The information collected through cookies does not allow us to identify you personally in any way. It is used exclusively for our own purposes to improve the interactivity and performance of our website and to provide you with content tailored to your interests. None of this information is shared with third parties.

To better understand the information that cookies identify, you will find below a table listing the different types of cookies that may be used on the Le Relais de la Poste website, their names, their purposes, and their retention periods.

Configuring your cookie preferences

You can accept or refuse cookies at any time.

When you first visit the Le Relais de la Poste website, a banner briefly displaying information about cookies and similar technologies will appear on your screen. This banner informs you that by continuing to browse the Le Relais de la Poste website (by loading a new page or clicking on various elements of the site, for example), you are consenting to the placement of cookies on your device. You are also considered to have given your consent to the placement of cookies by clicking the “OK” link to the right of this banner.

Depending on the type of cookie, obtaining your consent to the placement and reading of cookies on your device may be mandatory. If your consent is not obtained, certain features will be unavailable.

a. Cookies exempt from consent

In accordance with the recommendations of the French Data Protection Authority (CNIL), certain cookies are exempt from the requirement to obtain your prior consent insofar as they are strictly necessary for the operation of the website or have the sole purpose of enabling or facilitating electronic communication. These include session ID cookies, authentication cookies, load balancing session cookies, and cookies for personalizing your interface. These cookies are fully subject to this policy insofar as they are issued and managed by Le Relais de la Poste.

b. Cookies requiring your prior consent

This requirement applies to cookies issued by third parties that are considered “persistent” because they remain on your device until they are deleted or expire.

Since these cookies are issued by third parties, their use and storage are subject to their own privacy policies, which you can find linked below. This category of cookies includes audience measurement cookies (notably Google Analytics), advertising cookies (which Le Relais de la Poste does not use), and social media sharing cookies (notably from Facebook, YouTube, Twitter, and LinkedIn).

Audience measurement cookies generate statistics about website traffic and usage of various elements of the website (such as the content/pages you have visited). This data helps improve the usability of the Le Relais de la Poste website and optimize its content to better meet your needs. An audience measurement tool is used on this website:

o Google Analytics, whose privacy policy is available (in English only) at the following link: https://policies.google.com/privacy?hl=fr

Social media sharing cookies are issued and managed by the publisher of the social network in question. Subject to your consent, these cookies allow you to easily share some of the content published on the Le Relais de la Poste website, particularly via a sharing button specific to each social network. Four types of social media sharing cookies are present on the Le Relais de la Poste website:

o Facebook, whose cookie policy you can consult by clicking on the following link: https://fr-fr.facebook.com/policies/cookies/

o LinkedIn, whose cookie policy you can find by clicking on the following link: https://www.linkedin.com/legal/cookie-policy?_l=fr_FR

o Twitter, where you can find options for controlling or restricting the use of cookies as well as its cookie policy: https://help.x.com/fr/rules-and-policies/x-cookies#

o YouTube, where you can find the necessary help to delete cookies from the Google Chrome browser by clicking on the following link: https://support.google.com/youtube/answer/32050?hl=fr but also the complete cookie policy at the following link: https://www.google.fr/intl/fr/policies/technologies/cookies/

c. You have various tools for configuring cookies

Most internet browsers are configured by default to allow cookies. Your browser allows you to modify these settings so that all cookies are systematically rejected, or so that only some cookies are accepted or rejected depending on their source. PLEASE NOTE: We draw your attention to the fact that refusing cookies on your device may nevertheless impair your user experience and your access to certain services or features of this website. In such cases, Le Relais de la Poste accepts no responsibility for any consequences related to the degradation of your browsing experience resulting from your choice to refuse, delete, or block cookies necessary for the website’s operation. These consequences shall not constitute damages, and you will not be entitled to any compensation as a result. Your browser also allows you to delete existing cookies on your device or to notify you when new cookies are likely to be placed on your device. These settings do not affect your browsing experience, but you will lose all the benefits provided by the cookie. Please see below for the various tools available to you to configure the cookies placed on your device.

d. Configuring your Internet browser

Each Internet browser offers its own cookie management settings. To learn how to modify your cookie preferences, you will find below a link to the CNIL website containing all the essential information depending on your browser:

https://www.cnil.fr/fr/cookies-et-autres-traceurs/comment-se-proteger/maitriser-votre-navigateur

e. Revoking your consent

You can also disable cookies directly via the following link: Gérer les cookies. For any questions or requests for further information regarding this cookie policy, please contact us using our contact form.